How to know if your train is cancelled? Know complete information about train cancellation through IRCTC and Railways.

Train cancellation is a common problem that troubles the passengers. Sometimes trains get canceled due to weather conditions, technical glitches, or other reasons. In such a situation, it is very important for the passengers to get timely information so that they can change their travel plans.

Indian Railways has provided many ways for the convenience of passengers through which they can easily get information about train cancellation. In this article we will give detailed information about all these methods. We will also tell you what to do if a train is canceled and how to get a refund.

How to get train cancellation information?

Indian Railways has provided many options to get information about train cancellation. Some of these major methods are as follows:

Getting information through NTES app

National Train Inquiry System (NTES) is the official app of Indian Railways that provides real-time status of trains. To get train cancellation information through this app, follow the following steps:

1. Download the NTES app from Google Play Store or Apple App Store.
2. Open the app and click on “Cancelled Trains” option.
3. Select your travel date.
4. Check the list of canceled trains.

The NTES app is constantly updated, so it provides the most recent information.

Getting information from IRCTC website

Information about train cancellation can also be obtained from the official website of Indian Railway Catering and Tourism Corporation (IRCTC). For:

1. www.irctc.co.in Go to.
2. Click on “Trains” tab.
3. Select “Cancelled Trains” option.
4. Enter the date of your travel.
5. Check the list of canceled trains.

You can also check your PNR status on the IRCTC website, so that you will know whether your train is canceled or not.

Railway Inquiry No. 139

If you do not want to use online means, you can also get information about train cancellation by calling Railway Inquiry Number 139. This is a 24×7 available service. On Call:

1. Select language (Hindi or English).
2. Select the option “To know train status”.
3. Enter your train number or PNR number.
4. The operator will tell you the current status of the train.

Inquiry by going to railway station

If you live near the station, you can directly go to the railway station and get information about train cancellation from the inquiry counter. The station master or the staff at the inquiry counter will provide you with the most recent information.

Information through SMS service

Indian Railways also provides SMS service through which you can know the train status. For:

1. Send SMS to 139 from your mobile.
2. SMS Format: TRAIN STATUS
3. Example: TRAIN STATUS 12345 25-12-2024

You will receive SMS of current train status.

What to do if the train is cancelled?

If your train gets cancelled, don’t panic. Take the following steps:

1. Get refund information: If you had booked the ticket online, the refund will be automatically credited to your account. For tickets purchased over the counter, go to the station and get a refund.
2. Plan alternative travel: Arrange for another train or other mode of transportation.
3. Cancel Hotel Booking: If you had booked a hotel at your destination, don’t forget to cancel it.
4. Notify family: Notify your family or friends about your travel changes.

How to get a refund

To get refund in case of train cancellation:

• Online Tickets: IRCTC will automatically process the refund. The money will be returned to your account in 3-7 working days.
• Counter Ticket: Go to the refund counter of the station with your ticket. From there you will get instant refund.
• Tatkal Ticket: Full refund will be given on Tatkal ticket also if the train is cancelled.

Due to train cancellation

Trains may get canceled due to various reasons. Some major reasons are:

• Adverse weather conditions: floods, landslides, or heavy rains.
• Technical failure: Problem in the engine or track.
• Security reasons: Terrorist threat or other security concerns.
• Traffic disruption: Due to delay of other trains.
• Repair work: Repair of railway tracks or bridges.

Tips to avoid train cancellation

Although train cancellations are sometimes inevitable, you can minimize its impact by taking some precautions:

• Book early: Booking early will give you time to make alternative arrangements.
• Check the weather: Check the weather forecast before you travel.
• Have a backup plan: Always have an alternative travel plan ready.
• Get travel insurance: This will protect you from financial loss.
• Get regular updates: Keep checking train status before and during the journey.

Train Cancellation Policy

The train cancellation policy of Indian Railways has been made in the interest of passengers. Some of its key points are:

• Full Refund: If the train is canceled by the Railways, passengers will get a full refund.
• Alternative Trains: Wherever possible, Railways will endeavor to provide alternative trains to the passengers.
• Tatkal Ticket: Full refund will be available on Tatkal tickets also.
• Partial journey: If the train is canceled midway, the remaining journey will be refunded.

Frequently Asked Questions (FAQs) related to Train Cancellation

Q1: Do I have to apply for a refund?

A: No, refunds for online tickets are processed automatically. You will have to go to the station for counter tickets.

Q2: How long does it take to get a refund?

A: 3-7 working days for online tickets, immediately for counter tickets.

Disclaimer

This article is provided for general information purposes only. Although we have attempted to provide accurate and up-to-date information, railway rules and procedures may change from time to time. Please contact the official website of Indian Railways or helpline for the most recent and accurate information. The author or publisher will not be responsible for any action taken based on the information given in this article.