Money being deducted from account without your knowledge? Know the whole truth. – Variousinfo

Recently, many SBI (State Bank of India) customers have complained about unintentional deduction of money from their bank accounts. This news is spreading rapidly on social media and there is an atmosphere of concern among the people. Many customers say that money is being deducted from their account without any information, due to which they are suffering financial loss.

In this matter, SBI has assured its customers that they are taking this problem seriously and are investigating. The bank has said that they are taking steps to further strengthen the security of their systems. Also, customers have been requested to keep an eye on their account activities and report any suspicious transactions to the bank immediately.

SBI Alert: At a Glance

Possible reasons for deducting money from SBI account

There can be many reasons for unknowingly deducting money from SBI accounts. It is important to understand these reasons so that customers can better ensure the security of their accounts.

1. Phishing Attack: Cyber ​​criminals can steal personal information of customers by sending fake emails or messages.
2. Malware: Hackers can steal banking data by installing malware in mobile or computer.
3. Skimming: Card data can be stolen from skimming devices installed on ATM or POS machines.
4. Social Engineering: Criminals can obtain information about customers by deceiving them through phone calls or messages.
5. Data Leak: Money can also be deducted from the account if banking information is leaked by a third party.

SBI security system

SBI gives top priority to the security of its customers. The Bank has taken several measures to keep its systems secure:

1. Multi-Layer Security: SBI protects its network and servers at multiple levels.
2. Encryption: All online transactions are encrypted so that data cannot be stolen.
3. OTP System: Every important transaction requires OTP.
4. Fraud Detection: SBI has an advanced fraud detection system that keeps an eye on suspicious activities.
5. Regular Updates: The bank updates its systems regularly to avoid new threats.

Safety Tips for Customers

SBI gives some important tips to customers to protect their accounts:

1. Password Protection:
   • choose strong password
   • Change password regularly
   • Do not share password with anyone
2. OTP Caution:
   • Do not share OTP with anyone
   • Do not tell OTP on phone call
3. Avoid phishing:
   • Do not click on unknown links
   • Ignore suspicious emails or messages
4. Regular Check:
   • Check account statements regularly
   • Report any unknown transactions immediately
5. mobile Security:
   • set screen lock on mobile
   • Don’t download unknown apps

SBI Customer Support

If you feel that money is being deducted from your account unknowingly, contact SBI immediately. SBI has provided several channels to help its customers:

1. 24×7 Helpline: Complaints can be lodged by calling SBI’s toll-free helpline.
2. Nearest Branch: Visit your nearest SBI branch and inform about the problem.
3. Online Complaint: Online complaint can be lodged by visiting SBI website.
4. Mobile App: Complaint can also be made through SBI YONO app.
5. Social Media: SBI can also be contacted on its official social media handles.

SBI checking process

When a customer complains of an unauthorized transaction, SBI initiates a detailed investigation process:

1. Complaint registered: The customer’s complaint is formally recorded.
2. Initial check: The bank immediately starts checking the account activities.
3. Forensic Analysis: Suspicious transactions are subjected to thorough forensic analysis.
4. CCTV footage: If the transaction took place through an ATM, CCTV footage is examined.
5. Report Preparation: After investigation a detailed report is prepared.
6. Action: Further action is taken based on the findings of the investigation.

Security of Digital Banking

With the increasing popularity of digital banking, security challenges have also increased. SBI is continuously working to address these challenges:

1. Use of AI and ML: SBI is strengthening fraud detection by using Artificial Intelligence and Machine Learning in its systems.
2. Blockchain Technology: The bank is making transactions more secure by using blockchain technology.
3. Biometric Verification: The use of biometric technologies like fingerprint and face recognition is being increased.
4. Real-Time Alerts: Real-time alerts are sent to customers for every transaction.
5. Second Factor Authentication: Two-factor authentication has been made mandatory for every important transaction.

cyber security awareness

SBI is taking several steps to increase cyber security awareness among its customers:

1. Awareness Campaigns: The Bank regularly conducts cyber security awareness campaigns.
2. Training Sessions: Online and offline training sessions are conducted for the customers.
3. Social Media Updates: SBI regularly shares safety tips on its social media platforms.
4. Pamphlets and Booklets: Pamphlets and booklets related to cyber security are made available at bank branches.
5. School and College Programs: Programs are organized in schools and colleges to educate youth about cyber security.

Disclaimer

This article is provided for informational purposes only. Although there have been some complaints of unauthorized money deduction from SBI accounts, it is not a widespread problem. SBI is constantly updating and securing its systems. Customers are advised to keep an eye on their account activities and report any suspicious transactions immediately. Also, keep your banking details confidential and do not share them with any unknown person or website. Always contact official SBI channels only and get information.