WhatsApp Android users are reportedly facing the issue of missing media content in the app. This problem is being seen after the recent WhatsApp update. WhatsApp Android versions 2.21.9.2 and 2.21.9.3. But existing users are facing this problem. Some users are facing this problem even on its latest version. However, the instant messaging app has not yet given any statement on this problem nor has it said anything about its fix.
WhatsApp beta tracker by WABetaInfo Information However, some users have noticed that they are not able to find media content like photos and videos on their latest WhatsApp Android version. However, that content is present in his phone which he can access in the phone’s photo and video gallery. If you are also one of those people who are facing this problem on WhatsApp, then you can get media content in the app by following the steps given below.
How to fix missing media problem on WhatsApp for Android
WABetaInfo Has explained how to find and fix missing media content on WhatsApp for Android. However, users are advised to keep a backup of their chats before explaining the procedure.
– First of all select WhatsApp in your phone and clear the cache. Keep in mind that the app should not be running in the background.
– Now open the file manager of your phone, go to WhatsApp and go to Media.
– Now move the contents of the Media folder to Android > Media > com.whatsapp > WhatsApp > > Media. Keep in mind that you only want to move the contents of the media folder and not the entire folder.
– After this you have to wait for all the content to be moved to the right place. After the process is complete, open the WhatsApp app.
You will see that all your media content is back on WhatsApp.