Taking a major step, Indian Railways has announced to launch a new app instead of IRCTC (Indian Railway Catering and Tourism Corporation), named Swa Rail App. This step has been taken with the aim of making Indian Railways digitally more empowered. Through this app, it has been promised to provide better convenience and fast services to passengers.
In today’s era, when everything is getting digital, Indian Railways has also brought this new initiative to connect its passengers with modern technology. Swa Rail App will not only make ticket booking easy, but it will also provide many other facilities that were not available on the IRCTC platform. Let’s know the specialty of this app and all the important information related to it.
Swa Rail App: IRCTC option
Swa Rail App launched by Indian Railways is a new and advanced service for passengers. This app will replace IRCTC and make railway services more simple and effective. The main objective of the Swa Rail App is to provide faster, safe and convenient service to passengers.
The purpose of the swa railway app
- Improvement in digital services: to strengthen Indian Railways digital.
- Betting the experience of passengers: Make every facility easier from ticket booking to easier.
- Time saving: saving time through fast and simple procedure.
- Use of modern technology: Keeping passengers updated with new features and technology.
Swa Rail App overview
Description | Information |
App name | Swa Rail App |
Launched | By Indian Railways |
Objective | Replacing IRCTC and providing better services |
Main features | Ticket booking, live train status, refund process |
Availability | On Android and iOS platforms |
Language option | Hindi, English and other regional languages |
Target user | Indian railway passenger |
The features of Swa Rail App
The Swa Rail App will have many features that will make it different and better than IRCTC. Below is some of its main features:
1. Easy Ticket Booking Process
- The ticket booking process has been made extremely simplified in this app.
- Passengers can choose their favorite train and book tickets immediately.
- The payment gateway will also be fast and safe.
2. Live Train Status
- Passengers can now easily see the live status of their train.
- Information about the location, delay or time running on time will be found immediately.
3. Refund process
- If for some reason the journey has to be canceled, then the refund process will be faster.
- Passengers can get their money back in a few clicks.
4. Multi-language support
- The Swa Rail App will have the option of Hindi, English and other regional languages.
- This feature will be beneficial for those who are not comfortable in English.
5. Customer Support
- 24 × 7 customer support will be available.
- Passengers can contact directly to solve any problem.
Difference between IRCTC and Swa Rail App
Indian Railways has made several improvements to improve Swa Rail App than IRCTC. A comparison is given below:
Feature | IRCTC | Swa Rail App |
Ticket booking | Slightly complex | Easy and fast |
Payment gateway | Limited option | Safe and fast option |
Live train status | Limited information | detailed information |
Refund process | Slow | Fast |
Language option | Mainly english | Other languages including Hindi |
How to download Swa Rail App?
It will be very easy to download the Swa Rail App. You can download it through the following steps:
- Open Google Play Store or Apple App Store on your smartphone.
- Type “Swa Rail App” in the search bar.
- Download and install the app.
- Create or login your account.
- Now you can start using this app.
Benefits related to Swa Rail App
Swa Rail App will be convenient not only for passengers but it will also prove beneficial for Indian Railways. The following are some of its major advantages:
- Time saving
- Better User Experience
- Digital India mission promoted
- Environmental protection (paperless tickets)
Is Swa Rail App fully prepared?
Although the Swa Rail App has been announced to launch, it may take some time to be fully implemented. Currently it will be implemented in a phased manner so that the passengers do not have any kind of inconvenience.
Disclaimer:
This article is based on schemes declared by Indian Railways. However, it is not yet clear whether the Swa Rail App will replace the IRCTC completely. It is possible that it is an additional service. Users are advised to pay attention to official announcements and get the correct information.