Indian Railways has always been trying to increase facilities for its passengers and make the journey comfortable. From 1 March 2023, the Railways has introduced a new facility for general ticket passengers, which will make the journey even more simple and convenient. This news has brought relief for millions of passengers who travel by train daily.
The purpose of this new facility is to provide better experience to the passengers and reduce congestion at railway stations. Now passengers will not need to stand in long lines to buy tickets. Let’s know in detail about this new initiative.
New facility for general ticket passengers
Indian Railways has increased the use of digital platforms by improving the general ticket system. This initiative is especially beneficial for passengers who travel small or medium distance. Now passengers can easily book general tickets using their mobile phone.
The main objective of the new facility
- Saving time to passengers.
- Reducing congestion at stations.
- To promote Digital India campaign.
- To simplify the travel process.
Brief description of general ticket facility
| facility Name | Description |
| Applied date | 1 March 2023 |
| Beneficiary | General ticket passenger |
| Booking medium | Mobile app, counter |
| Main objective | Saving time and resources |
| Digital platform | UTS app |
| Availability | All major railway stations |
| Payment option | Online Payment, UPI |
| Additional benefits | Paperless ticketing |
General ticket booking through UTS app
Railways has made general ticket booking easier through its official mobile application UTS (Unreserved Ticketing System). This app is available on both Android and iOS platforms.
How to use UTS app?
- First, download the UTS app on your mobile.
- Register and login in the app.
- Choose the “General Ticket” option.
- Fill your journey information, such as the name of the station and the date of travel.
- Choose the payment option and pay.
- Your ticket will be available in digital format.
Benefits of UTS app
- Paperless ticketing system.
- Get rid of long lines.
- Immediate booking facility.
- Contribution to environmental protection.
Counter service also released at stations
Although digital platforms are being promoted, the Railways has ensured that traditional counter service will also continue. This will be beneficial for the passengers who do not have a smartphone or internet facility.
Other measures to make travel easy
Railways has not only improved the general ticket system, but has taken many other steps to make the passengers travel easier:
- Improvement in time tables of trains.
- Installation of automated ticket machines (ATVM) at stations.
- Cleanliness and increase in safety measures in train coaches.
Some important things related to new initiative
Will this facility be applicable in all trains?
This facility is currently applied to major trains and stations. Gradually it is planned to implement it across the country.
Will this service 24 × 7 be available?
Yes, you can book tickets at any time through the UTS app.
Will it be charged additional fees?
No, no additional fee will be charged for using this service.
Suggestions for passengers
- Ensure internet connection when using a digital platform.
- If you are using the UTS app for the first time, read the guidelines.
- Keep the battery charge of your mobile phone so that your e-ticket can be easily shown during the journey.
Other steps taken by the railway
Indian Railways has recently taken some more important steps:
- Special coaches for women passengers.
- Concessional rates for senior citizens.
- Special facilities for disabled persons.
Disclaimer:
This news is completely real and is based on the new initiative implemented by the Indian Railways. However, it is necessary to keep the right information to avail this facility. If you want more information related to this scheme, contact the nearest railway station or use the official railway app.
